How long does the driver wait for us to clear customs?

The driver under normal circumstances waits for 60 minutes, which allows sufficient time to proceed from the plane to clear customs to the arrival hall, if you still have not arrived the driver will make enquiries with the flight company Only after all this and if there is still no sign of the passengers l the driver will leave the airport. If you are delayed in customs or baggage and you have provided a mobile telephone number, please ensure that it is switched on, as the head office may be trying to contact you. If you do not receive a call from us or you have not provided a mobile contact number on your reservation please contact our emergency number provided on your booking form to ensure that the driver waits for you.